Faqs

1. Open Windows Live Mail. 2. Click on the “Windows Live Mail” menu. 3. From the drop down menu, select Options > Email Accounts. 4. Double click on the Email address you are [...]

1. Open Thunderbird, then right click onto your email account. 2. Click the Settings link in the menu. 3. This will bring up the Account Settings page, click Server Settings. 4. Verify that the [...]

Microsoft Outlook • Step 1: Start Microsoft Outlook • Step 2: In the top left of your screen, click onto File • Step 3: Click onto Account Settings. This will open a drop-down menu, click onto [...]

Apple • Step 1: From the Home Screen, choose Settings. Then tap on Passwords & Accounts • Step 2: Tap onto your existing Email account, and then tap onto Account • Step 3: Tap onto the [...]

Android For configuring E-mail on Thunderbird, please follow this documentation: https://csky.net/faq/email-setup-thunderbird/ • Step 1: Open your Mail app. (The steps to set up email on your [...]

Android For configuring E-mail on Thunderbird, please follow this documentation: https://csky.net/faq/email-setup-thunderbird/ • Step 1: Open your Mail app. (The steps to set up email on your [...]

Apple For existing Apple Email accounts, please refer to https://csky.net/faq/existing-email-setup-apple/  • Step 1: From the Home Screen, choose Settings. Tap on Passwords & Accounts • Step [...]

If this message appears at the bottom right hand corner of your monitor, follow these troubleshooting tips: 1) If utilizing a router, check connections to router as follows: Make sure device is [...]

How to identify possible connectivity concerns: If you’re unable to access the Internet, there are a few simple commands you can perform from your command prompt to assist in determining the [...]

Step 1: From the Apple Menu Items, access Control Panels. Step 2: From the Control Panels dialog box, access the TCP/IP Control Panel. Step 3: With the TCP/IP Control Panel selected, go to the [...]