Steps We’re Taking in Response to COVID-19:
In order to comply with the CDC regulations with Covid-19 guidelines, we will be adjusting how we service you in order to safely assist our customers. During the time our technician is at your location, we ask that you allow him to work without contact. Should he need to come inside your facility, we will be following the safety guidelines of maintaining at least 6 ft of distance. During this time, he will be wearing a mask and gloves for his and your safety. We value our staff and our customers highly. If there is someone in your residence with a weaker immune system, or is currently ill, please let us know prior to your appointment as we will arrange another time when it is safe to do so. We will do everything in our power to follow safety guidelines during this time. We ask that our customers do the same.

In an effort to maintain the health of our employees and in order to best service your needs, our business office is temporarily closed to walk-in traffic. Re-opening of our office is subject to change based on federal and state guidelines.

Existing Email Setup – Outlook

 In

Microsoft Outlook

• Step 1: Start Microsoft Outlook
• Step 2: In the top left of your screen, click onto File
• Step 3: Click onto Account Settings. This will open a drop-down menu, click onto Account Settings again.
• Step 4: Click onto your E-mail Address, then click onto Change
• Step 5: Click onto More Settings
• Step 6: Click onto the Advanced tab.
• Step 7: For configuring IMAP, please follow steps 8-13, if configuring POP3, follow steps 14-20.
IMAP
• Step 8: Change the Incoming server (IMAP) to 993.
• Step 9: Change “Use the following type of encrypted connection” from None, to SSL/TLS. If SSL/TLS does not display, change it from None, to SSL.
• Step 10: Change the Outgoing server (SMTP) to 587.
• Step 11: Change “Use the following type of encrypted connection” from None, to SSL/TLS. If SSL/TLS does not display, change it from None, to SSL.

• Step 12: Click OK, then on the “Change Account” window, click Next.
• Step 13: Outlook will then test your new email settings, and return with “Test Completed” if set up correctly.
• Step 13: Congratulations, your email account now set up with Microsoft Outlook!
POP
• Step 14: Change the Incoming server (POP3) to 995.
• Step 15: Select “This server requires and encrypted connected (SSL/TLS), if not already selected. If SSL/TLS does not display, change it from None, to SSL.
• Step 16: Change the Outgoing server (SMTP) to 587.
• Step 17: Change “Use the following type of encrypted connection” from None, to SSL/TLS. If SSL/TLS does not display, change it from None, to SSL.

• Step 18: Click OK, then on the “Change Account” window, click Next.
• Step 19: Outlook will then test your new email settings, and return with “Test Completed” if set up correctly.
• Step 20: Congratulations, your email account now set up with Microsoft Outlook!