Limited or No Connectivity

If this message appears at the bottom right hand corner of your monitor, follow these troubleshooting tips:
1) If utilizing a router, check connections to router as follows:
Make sure device is properly connected to your router. Check other devices to confirm if issue is device or router related. If device related troubleshoot device further. If the issue is on all devices unplug power to your router for 60 seconds and then reconnect and check connectivity. If Internet connectivity is not restored, continue to step 2.
If you are NOT utilizing a router, proceed as follows:
Reboot your computer and/or device. If connectivity is not restored, continue to step 2.
2) Check all power connections beginning with your POE (i.e. Power-Over-Ethernet).
To recycle the power to your antenna radio modem, unplug power from the POE. Wait 60 seconds, and then reconnect it. If connectivity issues still persist unplug the cable in POE port, wait 60 seconds, and reconnect it.
If this does not resolve the issues, contact ClearSKY Systems technical support