Field Service Technician

ClearSKY Systems, Inc. is a Fixed Wireless Broadband Internet Service Provider. This is an opportunity to learn about Internet Service operations while growing your technical skills in a fast paced family atmosphere!

Responsibilities will include, but may not be limited to:

• Installation, maintenance, and repair of broadband antenna equipment performed with exposure to outdoor weather conditions.
• Knowledge of various cable and connector types including but not limited to; cat 5e cabling, ability to route cable from exterior to the interior of a location keeping in mind the aesthetics of the building, grounding, broadband routers, switches and all connectors applicable for this type of cable.
• Connect customer’s PC to broadband router and Internet.
• Good communication skills in order to explain services and equipment operation to customers.
• Complete all necessary paperwork and documentation in a timely and accurate manner, and be able to maintain a cooperative working relationship.
• Operate cell phone in accordance with company policy.

Installation Skills:

• Follow cabling procedures for wiring homes, businesses, and transmitter sites.
• Will require work on ladder, roof and other areas of a building in order to get the best performance. Will require use of drill and other power tools for professional installation.

Computer Skills:

• Basic understanding of computer networking.
• Ability to configure TCP/IP settings on Windows and OS X machines.
• Use of PC based applications to diagnose various communications equipment.

Qualifications:

• Possess valid driver’s license and maintain a clean driving record; be able to pass Competent Climber Certification and a background check, if required.
• Be physically fit without any work limitations, and be able to stand, walk, and climb for extended periods of time.
• Be professional in dress, speech, and manner, and possess a desire to learn supported with a love of technology.
• Be willing and able to work after normal business hours with on call duties.
• Ability to work alone and be able to evaluate the work completed to assure its quality.
• Working in a safe and effective manner, keeping work area clean at all times.
• Be self-starter with the ability to work independently without continuous supervision.

Send Resumes to: resume@csky.net

Sales/Marketing Associate

The Sales Associate will identify, solicit and oversee the relationship development of residential and business sales, and will solicit and cultivate effective key relationships.

Location: Verona, IL 60479
Compensation: Based on Experience

Responsibilities:

• Residential and business sales.
• Responsible for door to door mailings, promos, customer referral program, web site and social media.
• Responsible for executing sales strategy; including lead follow-ups and proposal writing.
• Must perform liaison functions between the customer and ClearSKY.
• Organize and label ClearSKY photos including tower shots, employee shots, repeaters, etc.

Skills:

• Must demonstrate a desire to learn, and an interest in technology.
• Must demonstrate the ability to maintain a cooperative working relationship.
• Must have the ability to quickly build a rapport and credibility.
• Must be able to handle multiple interruptions and adjustment to priorities.
• Must demonstrate personal accountability in prioritization.
• Must be punctual for appointments and meetings. Must be professional in attire and actions when representing ClearSKY and the ClearSKY brand.

Requirements for Role
Education/Experience:

High School diploma is required. Working towards a college degree in business, marketing, or communication is preferred.

Send Resumes to: resume@csky.net

Technical Support Representative

We are dedicated to providing our customers with excellent technical support where customer focus will exceed our customers’ expectations.

Location: Verona, IL 60479
Compensation: Based on Experience

Responsibilities / Skills:

• In a courteous and professional manner, respond to inquiries by phone, email, and or in person, providing the information required on a timely basis.
• Communicate effectively with customers via telephone and email, with the ability to quickly build a rapport and credibility with the customers.
• Be able to troubleshoot and communicate effectively with customers, while maintaining customer records.
• Perform tasks that support client contact and excellent follow-up.
• Able to quickly acquire knowledge of ClearSKY technical support customer service standards.
• Have the desire to learn, supported with a love for technology.
• Perform other related duties as required and directed.
• Must have proven ability to work within a fast-paced, high-change, diverse, cooperative-working environment.
• Must demonstrate personal accountability to set priorities, organize workload, handle multiple interruptions, and meet deadlines while working within a flexible schedule to manage time effectively.

Requirements for Role
Education/Experience:

High School diploma is required. Technical background preferred.

Send Resumes to: resume@csky.net